Delete Your Account

This page explains how to delete your Affiliateo account, from the website or from the Affiliateo app on iPhone or Android, and what happens to your data when you do. Affiliateo is operated by NGSMEDIA LLC. You can delete your account yourself at any time; no email or support ticket is needed.

1. How to delete your account

• •On the website: sign in at affiliateo.com, open Settings, Account security, choose Delete account, and confirm.
• •In the iPhone or Android app: tap your profile picture, open Account settings, then Account security, choose Delete account, and confirm.
• •By email: if you cannot sign in, write to support@affiliateo.com from the email address on your account. We check that the account is yours and delete it within 30 days.

Before you delete. Withdraw any money in your wallet first: a deleted account cannot withdraw it. If you own a business with a live app, end its apps first; the delete asks you to. Everyone subscribed to your businesses stops being charged when you delete.

2. What happens right away

• •Your profile leaves public view: your name, username, bio, profile picture and cover stop being shown.
• •Your subscriptions are cancelled.
• •Your follows, team roles, affiliate links and connected social accounts are removed.
• •The files and pictures you uploaded are removed, and your businesses are closed.
• •You are signed out on every device, and your phones stop getting notifications.
• •If you signed in with Apple, we also tell Apple to end Sign in with Apple for Affiliateo on your Apple ID (you can also do this yourself in your Apple ID settings).

3. The next 30 days: you can still come back

For 30 days after you delete, signing in again with the same Google, Apple or email sign-in restores your profile. Your businesses, subscriptions and connections do not come back. To make this possible, for those 30 days we keep a copy of your profile fields, your email address and your sign-in links.

4. After 30 days: erased for good

After 30 days we erase, automatically and for good: the copy of your profile, your email address and phone number, your sign-in links (Google, Apple and email), your sessions, your two-step verification, and your API keys. Signing in after that starts a new, empty account.

If you want everything erased straight away instead of after 30 days, write to support@affiliateo.com and we will do it at once.

5. What we keep

• •Payment and transaction records, as tax and accounting law requires (typically 7 years).
• •Messages you sent stay in the other person's conversation, shown as from a deleted user.
• •Security records of sign-ins and refused requests: the network address is erased after 30 days and the record after 90.
• •If the account was suspended, its email address and sign-in links are kept while the suspension stands, so it cannot simply be opened again, and are erased once it is lifted.

6. Deleting some data and keeping your account

You can delete these yourself, where they are, on the website or in the app: posts, comments, reviews, products, files, events, leads, invoices, programs, API keys, webhooks, your profile picture and cover, and connected social accounts. For anything else, write to support@affiliateo.com.

The full details are in our Privacy Policy, under "Account Data".